Policy Statement

Kitty Coy, BA

MY TOP 5 STRENGTHS: TRANSFORMATION – SUPPORT – EDUCATION – AUTHENTICITY – EMPOWERMENT | 970.222.9608 CELL | KittyCoyCO@gmail.com

The agreement below is presented to make sure we have clarity and mutual understanding about these matters. I invite you to openly discuss any concerns or questions that may arise during our working together. I am happy to explain any aspect of your session or of the information on this page. I appreciate the opportunity to be part of your personal growth and wellness journey.

YOU BE YOU PRIVATE COACHING EXPERIENCE
This document represents a business agreement between you as a client and You be You, LLC for coaching services, which may be delivered alone or incorporated into related services mutually agreed upon such as EVOX sessions, group superconscious recode sessions, personal development, mindset training or another group program, etc. Professional coaching is a thought-provoking and creative process that successful people use to help them pursue their passions and strengths based on the client’s interests and goals. Discussion, questions and requests are used to assist the client as he or she reflects, identifies goals, develops strategies to reach them, takes action and adapts to challenges along the way. A professional coach might brainstorm with you or make observations based on their expertise. While a coach may have expertise in a particular area, the primary focus of a coach is to help the client make their own choices and find what will work best for them by connecting with their own innate wisdom to define and achieve the goals they have set for themselves. Coaching takes a holistic view and it allows you to explore how all the different parts of your life are connected and affect each other. Research has demonstrated that the relationship-based skillful listening and questions provided by trained coaches through professional coaching leads to reflection and new learning and successful application of the learning in clients’ daily lives. Coaching is not psychotherapy or counseling which deal with past events and how they relate to your thoughts and feelings in the present. While professional coaching does pay attention to your feelings, coaching focuses on the present and future, and is oriented towards the client applying learning to their life in order to move forward in practical ways.

Policies and Logistics

Payment – The frequency and length of one to one coaching sessions and their cost will be decided in advance by mutual agreement. Payment is due before scheduling sessions. If you have any questions about fees please ask them. This agreement binds the client to this total amount. We do not honor cancellations or refunds of programs.

Communication and support between sessions – If the client has contracted for a package of sessions or for ongoing monthly coaching that includes it, I will be available for communication between sessions for integration, questions and support. In most cases this will be done via email. Support between sessions may be limited depending on the nature of the support and the specific program the client is participating in.

Scheduling– Unless agreed otherwise, it will be the client’s responsibility to schedule sessions in advance using the availability of my upcoming calendar. It is recommended to schedule out each session proactively to best align timing.

Cancellation – If you need to reschedule or cancel a private appointment please contact me at least 24 hours in advance. Since the time is held for you, if you miss a session without notice, half of the payment for that session is still expected. True emergencies are the rare exception and will be evaluated on a case by case basis. If on occasion we choose to waive this, it does not mean the policy has changed. If due to an emergency, the practitioner must cancel a session we will make reasonable efforts to be available for a rescheduled session as soon as possible. There is no canceling this agreement and the client is responsible for the entirety of the remaining total investment if choose to leave the program.

Confidentiality and its limits
Confidentiality and your privacy is a high priority. You are also expected to respect your practitioner’s privacy and confidentiality. While you’re free to share what you experienced and learned, please treat as confidential any specific personal or business details that you learn. Part of respecting your confidentiality is to be clear and honest with you about the limits to confidentiality. This clarity is also an attempt to avoid areas of possible misunderstanding.

Coaching log – as part of my professional coaching process, I document client names, contact information, session times and overarching topics of discussion, teaching or other services in a confidential log. This log is kept private and no one else has access to this log, however true confidentiality can not be guaranteed.

Group coaching – we make reasonable efforts to ensure that everyone in the group is willing to keep things confidential, but we cannot guarantee the future behavior of group participants.

Administrative help – Administrative help may be retained for matters such as data entry, bookkeeping, etc. In the course of performing such duties these professionals may have access to client data (names, phone numbers, mailing & email addresses). Reasonable good faith efforts will be made to ensure that privacy and confidentiality is maintained throughout all such processes and by all such individuals.

Other risks to confidentiality – You should also be aware there are various risks to your privacy that are out of our control. Among them, email and the phone are not completely secure means of communication. If you have concerns about confidentiality outside of our control, you should seek help from legal and privacy experts to help you with that. While your privacy is important to us, you should know that we do not make any promise to fund a court battle in the highly unlikely case a court order requires us to disclose Information.

Commitment to you
My commitment to you is that you will have my complete attention during our time together. Session times are clearly defined and we work to ensure we are complete when our time is finished. Throughout the working relationship, I will engage in direct and personal conversations. You can count on me to be honest and straightforward in asking questions and making requests. You are always free to say yes, no or make a counteroffer to any request.

What’s expected from you
The power of a coaching relationship is ultimately granted by the client. The most important thing is that you be present and authentic. Say what you are thinking and feeling. Ask for what you want. Don’t worry about editing what you’re going to say. I am an advocate for creating a safe and supportive environment for you to explore and move forward with whatever is on your mind. We want this coaching/consulting relationship to be powerful, meaningful, safe and helpful to you.

Disclosure Statement
I understand that the advice and coaching from You be You LLC does not constitute medical, psychiatric or therapeutic advice. I understand I am responsible and have the choice to utilize or discard the information received from You be You LLC, and all information is given with the sole intent to educate to improve my understanding and support my growth. The purpose of these consults are to help gain knowledge, receive education & helpful tools/techniques and develop awareness towards: personal development and growth, stress management, mental and emotional patterns, behavioral and lifestyle choices. I understand this coaching is not a medical, psychiatric or therapeutic consult, nor is any of the information provided in coaching intended to replace current treatments and medical, psychiatric, or therapeutic advice. I understand that my coaching is not to diagnose, nor treat illness, disease or any other medical, physical or mental disorder, nor prescribe for conditions thereof. I understand it is my responsibility to consult a qualified physician or alternative health care provider in the event I need treatment for a physical, mental or emotional condition. I understand all suggestions made for self-care are given with the intent to improve my state of being, and are in no way offered as medical, psychiatric or therapeutic advice.

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